(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

sinteyehu hailemichael
sinteyehu hailemichael
2026-08-28
I want to extend my heartfelt appreciation to all team for your proactive and efficient processing. Your dedication and prompt service make a significant difference, and I truly value your outstanding commitment. Thank you for your continued excellence!
Kadae Barreto
Kadae Barreto
2026-08-28
Alex Cardoso, it was an absolute pleasure working with you. You and your team made the entire process seamless. Highly recommended.
Klay Noelle
Klay Noelle
2026-08-28
Very communicative, helpful all around! Got the home we wanted. Abby walked us new home buyers through it all
Tim Tran
Tim Tran
2026-08-28
Great service Great Team!
Tina Ho
Tina Ho
2026-08-28
Thu Vo
Thu Vo
2026-08-28
"⭐⭐⭐⭐⭐ I had a great experience working with Dong and Tracy. They were very helpful, responsive, and professional throughout the entire loan process. They took the time to answer my questions, explain everything clearly, and kept me updated along the way. I truly appreciate their support and would highly recommend Don and Tracy to anyone looking for a great mortgage team!"
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